Visit types

A visit type is a separate sign-in flow. Contractors can be asked to accept a safety agreement, deliveries can skip the host notification, and employees can sign in with only a name. Your account starts with a single visit type called “Visitor”, and you can add as many as you need.

Add a visit type

  1. Go to the Vizito backoffice and select “Account settings” > “Visit types” in the left menu.
  2. Click “Add visit type”.
  3. Enter a name. To start from an existing flow instead of an empty one, pick it under “Clone configuration from”.
  4. Click “Add visit type” to save.

Adding a visit type

Manage your visit types

The overview lists every visit type in your account. “Active in app” controls whether visitors can pick that type on the tablet, so you can switch a flow off without deleting it and losing its configuration. Drag the handle on the left to change the order visitors see.

Click “Edit” to configure a visit type.

The visit type overview

What visitors see

When more than one visit type is active, the Vizito app asks arriving visitors to choose one before it shows any fields.

The Vizito app on a tablet

Choosing a visit type

Each visit type then shows its own fields, agreements and settings.

Configure a visit type

Every visit type is configured on its own set of tabs.

General

Change the visit type name and the welcome and signed out messages. This tab also controls whether the “New visitor” and “Registered visitor” tabs appear in the app, and whether the visitor satisfaction survey, group sign in and automatic signout are enabled.

The General tab

Sign-in fields

Choose which fields this visit type asks for, and whether each one is mandatory, optional, hidden or inactive. See Sign-in field configuration for what each field type does.

The Sign-in fields tab

Enable the signature feature and set it to mandatory or optional. Agreements that visitors have to read or sign are configured under Agreements.

The Legal tab

Badge

Enable badge printing on sign-in and set the print orientation. “Badge template” opens the editor where you design the badge this visit type prints. See Configure a badge for the template itself.

The Badge tab

Photo

Enable taking a visitor photo during sign-in.

The Photo tab

Notifications

Configure the email your visitor receives after signing out.

The Notifications tab

Remember to click “Save” after changing a tab.