Settings

Two pages hold the settings that apply to your whole location: Layout for how the app looks on the tablet, and General for how it behaves. Both sit under “Account settings” in the left menu of the Vizito backoffice.

Layout

Use the Layout page to match the app to your house style with your own logo, colors and images.

1. Open the Vizito backoffice and select “Account settings” > “Layout” in the left menu.

   

2. Change the settings you need. The page lists them in this order:

   • Logo: your company logo. Vizito uses it for pre-registration, contactless sign in and invitation emails.
   • Background color: the background color of the app, as a hex value such as #ffffff.
   • Button color - Sign in: the color of the sign in button.
   • Button color - Sign out: the color of the sign out button.
   • Button color - Language: the color of the language buttons.
   • Button color - Sign in tab: the color of the sign in tab.
   • Button color - Photo: the color of the photo button.
   • Splash video URL: the address of a video to play on the splash screen. MP4, WebM and Ogg are supported.
   • Advanced design: switch this on to use your own splash and header image. Two extra rows appear underneath it.

3. Upload your own graphics in the two rows that “Advanced design” reveals:

   • Image splash: the image on the splash screen, in both portrait and landscape. Use 2048 x 2731 pixels for the best result. Portrait mode shows the top 1536 pixels. Maximum 5 MB.
   • Image header: the image in the header of the sign in and sign out screens. Use 2158 x 285 pixels. Maximum 5 MB.

4. Click “Save”.

The Logo, Splash video URL, Image splash and Image header rows each have a “?” button that spells out what Vizito expects there.

General

The General page holds the settings for the location as a whole: where host names come from, which languages the app offers, and how hosts are notified.

1. Open the Vizito backoffice and select “Account settings” > “General” in the left menu.

2. Change what you need under “Global settings”:

   • Host datasource: where the app gets host names.
     • “Text” lets the visitor type the host’s name.
     • “Managed within Vizito” uses the host list you keep in the backoffice. It adds a “Manage hosts” row for editing that list.
     • “Managed externally” takes host names from your own directory service. It replaces the “Manage hosts” row with “Integration URL”.
     • “Combined (Vizito and External)” uses both sources and also shows “Integration URL”.
   • Integration URL: the address Vizito reads your external host list from. The row only appears when Host datasource is set to “Managed externally” or “Combined (Vizito and External)”.
   • App languages: the languages the app offers. If you enable only one, the app hides the language switcher and uses that language.
   • Emergency message: the message your currently signed in visitors receive when you broadcast an emergency.
   • QR code sign in: lets visitors sign in and out with a QR code.

3. Change what you need under “Notification settings”:

   • Notification language: the language the notifications to hosts are written in.
   • Notification channels: the channels those notifications go out on. The list offers Mail, SMS, Slack and Teams.
   • Email address FROM: the address notification emails are sent from. Click “Setup FROM address” to set it up.
   • Email address CC: an address to copy on every host notification. This is useful when a shared mailbox has to stay up to date on everyone signing in.
   • Email address BCC: an address to blind copy on every host notification.

4. Click “Save” in the section you changed. Each section on this page saves on its own.

Visitor satisfaction is not on this page. You switch it on per visit type, on the “General” tab of the visit type: see Visitor satisfaction.

“Privacy settings” is the third section of this page, and has its own article: see Privacy settings.

Now set up the flows your visitors follow: see Visit types.