Messages / placeholders

Video tutorial

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Configure the messages shown to your visitors

From the backoffice website, go to “Visit types” and edit a visit type. You can configure your welcome and signed out message in all supported languages under the tab “General”.

edit messages

By default the welcome message holds the following: “Thank you for signing in!{ Please contact your host by dialing %telephone_number% using the supplied phone.}” As you probably noticed it is possible to use placeholders for data being captured by Vizito in your welcome message. Using a placeholder is as simple as encapsulating it with the %-sign, for instance use %telephone_number% for the internal telephone number of the host.

Below you can find a list of default placeholders:

  • First name: %first_name%
  • Last name: %last_name%
  • Here to see: %recipient%
  • Company: %company%
  • Address: %address%
  • Zip code: %zip_code%
  • City: %city%
  • Phone: %phone%
  • Email: %email%
  • Signed in: %signed_in%
  • Signed out: %signed_out%
  • Date: %sys_day% / %sys_month% / %sys_year%

You are however not limited to these placeholders. Even custom fields can be used in the welcome message, be sure to encapsulate it with the %-sign and remove any spaces.

We’ve added something extra along the way to give you more flexibility towards our messages. You can notice the usage of the curly brackets "{ }". If for some reason the placeholder is empty for a given host or visitor, the entire message within these curly brackets will be hidden. This adds an extra dynamic to the welcome message.

For instance take the following welcome message: “Thank you for signing in! { %company% has been added to our visitor list }” If “Company” is a field that is optional and the visitor does not supply it the message shown will be: “Thank you for signing in!” If “Company” is supplied (example: Vizito) the message will show “Thank you for signing in! Vizito has been added to our visitor list