Contactless sign in

Contactless sign in moves the sign-in form off the tablet and onto the visitor’s own phone. The tablet shows a QR code, the visitor scans it, and fills in the rest on their own screen. Use it when you would rather visitors did not touch a shared device.

You switch the feature on per device, so one tablet can offer contactless sign in while another keeps visitors signing in on the tablet itself.

Switch contactless sign in on

  1. Open the Vizito backoffice and select “Account settings” > “Devices” in the left menu.

  2. Click “Edit” on the device that will show the QR code. The “Device configuration” window opens.

  3. Switch “Contactless sign in” on. “Contactless qr code position” sets where the code appears on the tablet screen.

    Switching Contactless sign in on for a device

  4. Click “Save”.

Signing in

  1. Scan the QR code on the tablet with the phone camera. It sits in a panel titled “Contactless sign in”, under “Scan with your phone”. The panel also prints the address “m.vizito.be” for visitors whose camera cannot read the code.

    The contactless QR code on the tablet welcome screen

  2. Tap “Change language” and pick a language, if the visitor wants a different one.

    Choosing a language on the visitor’s phone

  3. Tap “Sign In” to start.

    The contactless sign in screen on the visitor’s phone

  4. Tap the visit type the visitor is here for. The buttons are the visit types you enabled on that device.

    Choosing a visit type on the visitor’s phone

  5. Fill in the form and tap “Next”. The form opens on the “New visitor” tab. A visitor who is already registered can switch to the “Registered visitor” tab and look themselves up instead of typing their details again. Which fields appear, and which of them are required, comes from the visit type.

    Filling in the sign in form on the visitor’s phone

  6. Take the photo and tap “Next”, or tap “Retry” to take it again. This screen only appears when “Take visitor photo” is switched on for the visit type, under “Account settings” > “Visit types” > “Edit” > “Photo”.

  7. Read the agreement and tap “I agree”. Each agreement is a single screen with the button at the end, so a longer document is scrolled through on the phone. Agreements are set up under “Account settings” > “General”; see Agreements.

    Accepting an agreement on the visitor’s phone

  8. Sign in the box under “Please sign here” and tap “Sign In”. “Reset” clears the box and lets the visitor sign again. This screen only appears when “Enable signature” is switched on for the visit type, under “Account settings” > “Visit types” > “Edit” > “Legal”.

    The signature pad on the visitor’s phone

  9. You’ve successfully signed in!

    The sign in confirmation on the visitor’s phone

Signing out

  1. Scan the same QR code on the tablet when leaving.

    The contactless QR code on the tablet welcome screen

  2. Read the confirmation on the phone. There is nothing left to tap.

    The sign out confirmation on the visitor’s phone

If “Visitor satisfaction” is switched on for the visit type, under “Account settings” > “Visit types” > “Edit” > “General”, the visitor is also asked to rate their visit when they sign out. See Visitor satisfaction.

Under both confirmation screens, Vizito shows a “Did you enjoy this visitor experience?” block with an email field and a “Send me more info” button, above a “Powered by Vizito” line. A visitor who leaves an address there is asking Vizito for information about the product.