Badges get lost, smudged or thrown away, and sometimes a visitor is registered before their details are final. You can print a badge again at any time from the Vizito backoffice, both for a visitor who has already signed in and for a registered visitor who has not arrived yet.
Badge printing is set up per visit type. If you have not designed a badge yet, start with Badge template configuration.
Reprint a badge for a visitor who has signed in
-
Go to the Vizito backoffice and select “Reports” > “Visitors” in the left menu. The page is headed “Visitor log” and holds the history of all visitors.
-
Click the row of the visitor you need a badge for. The “Visitor details” window opens.
-
Click “Print badge” to print through your own browser, or “Print badge via kiosk” to have the tablet print it.
- Print badge hands the badge to your browser’s print dialog, so it comes out of the printer attached to the computer you are working on. This needs some setup first, see Print through your browser below.
- Print badge via kiosk sends a print command to the tablet configured under “Devices”. The tablet itself performs the reprint of the badge.
Tip: you do not have to go through the visitor log. Clicking a visitor’s name in the “Latest activities” panel on the “Dashboard” opens the same “Visitor details” window, which is quicker for someone who just signed in.
Print a badge before the visitor arrives
Registered visitors can get their badge ahead of the visit, so it is ready at reception when they walk in.
-
Select “General” > “Manage registered visitors” in the left menu. The page is headed “Registered visitors”.
-
Click the row of the person you are expecting. Their “Visitor details” window opens.
-
Click “Print badge”.
This badge is printed by your browser, so set your browser up as described below. There is no kiosk option here.
Note: the wording is not the same everywhere in the app. The left menu calls this list “Manage registered visitors” and the page is headed “Registered visitors”, while the “Visitor details” window of a signed-in visitor offers “Add to returning visitors”.
Print through your browser
Printing a badge from the backoffice uses your own browser and printer, which takes a little preparation.
- Install the badge printer driver on your computer.
- Set your browser up to use the right printer and paper type.
- Match the print orientation with the Vizito app settings.
- Turn off margins.
- Turn off headers and footers.
Below are the settings for Google Chrome, using a Brother QL820-NWB or QL720-NW printer and a 29mm x 90mm label in landscape. This screenshot is from an older version of Chrome, so the dialog on your computer will look different, but the settings to look for are the same.
