Vizito allows you to automatically print badges for visitors upon sign-in. This saves time for the receptionist and helps boost your workplace security. Vizito supports badge printing for iPadOS, Android, and Browser-based kiosks. This guide will teach you how to set up badge printing for an iPadOS device.
In this guide, we are using the Brother QL-820NWB label printer and the iPad 6th generation. For a full list of the compatible label printers for Vizito, please click here.
Prerequisite: First connect your tablet or kiosk to your Vizito account. Follow the steps on the Device activation help center page.
Enable Badge Printing in the Backoffice
Go to the backoffice > Visit Types.
Edit the visit type that you wish to enable badge printing for
Under the “Badge” tab, toggle on “Print on check in” and/or “Print from backoffice”.
- Print on check in - A badge will be printed automatically after a visitor completes their sign in.
- Print from backoffice - This setting allows you to also print badges from the backoffice. This is useful if you would like to be able to reprint badges or print a badge when you sign in visitors from the backoffice via the backoffice visitor sign in option.
Click on “Edit” to configure your badge template.
The default badge template is available for you to use, you can simply delete the Vizito logo and replace it with your own logo by clicking on Insert > Insert / embed image > Select your logo from your folder.
Set your print orientation. With the default badge template, it is best to set it as “Portrait”.
Lastly, click on “Save” to apply your changes.
How would you like to link your printer?
Click to skip to the correct section:
Link the printer via Bluetooth
Put your printer in close proximity to your tablet.
Click on the power switch to turn the printer on.
Enable Bluetooth on the printer:
- Go to the Menu
- Scroll through the options until you find “Bluetooth”
- Turn Bluetooth ON
Enable Bluetooth on the iPad:
On your iPad, go to Settings and look for Bluetooth.
Turn Bluetooth ON
Select the correct printer from the list.
*If you would like to know the Device name of the printer, you can search for it under the printer’s Bluetooth menu.It should show “Connected” if it is successful.
*If you are encountering an error when connecting to the printer, it is possible another device is already connected to it. Most label printers can only link to one device at a time. If the device was connected to Vizito, you can go to Devices page in the backoffice, find the printer on the bottom of the page, click on “Clear printer”, Confirm with “Yes, and “Save” your changes.
*If you cannot find the printer on the list of devices, try restarting the printer, then double-check that the Bluetooth option is ON in the printer settings.
Open the Vizito app on your device. You should see a “Choose printer” window prompt. If you do not see this prompt, click on “Sign In” and then “Back” to refresh the Vizito app.
Click on “Search printer”
The printer should be visible as an option under Bluetooth printers. Click on “Set printer to _________”.
You have successfully linked your printer to the Vizito app!
Do a test sign in and the badge should print automatically.
Edit the badge template if it is not printing as desired. It could require some trial and error depending on your printer and label size. For more information refer to Badge Template Configuration.
Warning: the Bluetooth connection will be disconnected if either the iPad or the printer gets turned off, so make sure that you re-connect to the printer.
Link the printer via WiFi
Put your printer in close proximity to your tablet.
Click on the power switch to turn the printer on.
Connect the printer to your WiFi network.
Open the Vizito app on your device. You should see a “Choose printer” window prompt. If you do not see this prompt, click on “Sign In” and then “Back” to refresh the Vizito app.
Click on “Search printer”.
Under Network printers, click on the “Choose printer” button.
Select the correct printer from the list.
You have now successfully linked your printer to Vizito app!
Do a test sign in and the badge should print automatically.
Edit the badge template if it is not printing as desired. It could require some trial and error depending on your printer and label size. For more information refer to Badge Template Configuration.