20 statistics every facilities manager should know

Written by Jill, Content Manager - Written: July 23, 2022 - Last updated: March 16, 2026


Facility management statistics



The facilities management industry is projected to reach $1,856 billion by 2029, hybrid work is reshaping office space needs, and smart technology can cut energy costs by 20 percent. These 20 statistics cover the key trends every facilities manager needs to know - from remote work adoption and cost savings to IoT investment and workforce engagement.


#StatisticCategory
170% of companies opt for a hybrid working modelFlexible work
248% of employees work at least partially from homeFlexible work
316% of companies worldwide work completely remotelyFlexible work
497% of employees want to work remotelyFlexible work
5Telecommuting could reduce miles traveled by 140 billion per yearCost & environment
6Companies can save $11,000 per employee through telecommutingCost savings
7Employees save up to $7,000 a year through telecommutingCost savings
860% of millennials prioritize flexible work over higher payWorkforce trends
984% of workers are happier thanks to teleworkEmployee wellbeing
1025% of teleworkers struggle to unplug after workRemote work challenges
1144% of companies don’t allow teleworkingFlexible work
12FM market will grow by 1.3% in 2022Market growth
13One workspace costs $8,000 to $14,000 a yearCost
1463% of companies use data analytics for productivitySmart technology
15Smart tech can cut energy costs by 20%Smart technology
1627% of companies prioritize security in data analyticsSmart technology
17IoT spending rises to $1.2 trillionSmart technology
18By 2030, 75% of the labor force will be millennialsWorkforce trends
1963% of employees don’t feel fully engagedWorkforce trends
20Work-life balance is best in ItalyEmployee wellbeing


Hybrid and Flexible Work Statistics


70% of Companies Now Prefer Hybrid Working Models

Even before the corona pandemic, remote working was on the rise. Research from Global Workplace Analytics shows that telecommuting grew by 216 percent between 2005 and 2019, and with an extra push from Covid, it is now booming. Among knowledge workers, the percentage of telecommuters has even almost doubled.

Recent studies show that the hybrid work model is now the preferred choice among companies. 70 percent of companies consider a combination of telework and office work as the new normal, according to a survey by Mercer.


48% of Employees Work at Least Partially From Home

Research company Gartner calculated that during the pandemic, nearly half of employees worked full-time in the comfort of their own home. Before the pandemic, 30 percent worked at least occasionally remote, compared to 48 percent today.


Employee percentage working from home




16% of Companies Worldwide Operate Fully Remote

The fact that some companies today don’t have a (head) office at all and opt to work completely remotely, just proves how much the mindset has changed. Today those companies represent just 16 percent, according to Owl Labs, but there is a good chance this number will increase in the coming years.

Freelance platform Upwork estimates that five years from now more than a quarter of all employees will be working completely remotely. That means 40 million employees worldwide working full-time from their own living room.


97% of Employees Want Remote Work Options

Telecommuting is thus on the rise, and employers wouldn’t want it any other way. According to a survey by Buffer, 97 percent of employees want to have the option of working remotely at least part of the time. Main reasons, according to Owl Labs, are time savings, stress reduction, more time for family and better productivity.


Employee reasons for working from home




Telecommuting Cost and Environmental Impact

Telecommuting Could Reduce U.S. Miles Traveled by 140 Billion Per Year

Teleworking means workers no longer have to drive to the office every day, and that has major implications for traffic. According to KPMG, in April 2020 - during the first COVID-19 wave - the number of miles traveled in the United States dropped by as much as 64 percent.

Today, commuter waves are back. But if we continue to telecommute at least part of the time, the same study suggests, the number of miles traveled could be reduced by 70 to 140 billion - in the U.S. alone.

This doesn’t just save money for employers, it also helps reduce greenhouse gas emissions.


Companies Save $11,000 Per Employee Through Part-Time Remote Work

The average U.S. company saves more than 11,000 dollars a year by having their employees work remotely at least half of the time, according to a study by Global Workspace Analytics.

How is that possible? Less spending on office space and energy costs is the obvious factor, but there are others at play as well. Better staff satisfaction results in fewer absences, less staff turnover and increased productivity and engagement.


Employees Save Up to $7,000 a Year by Working Remotely

Not just businesses benefit financially from telecommuting. Global Workspace Analytics states that employees can save 2,000 to 7,000 dollars per year. This is because various costs are eliminated or reduced: transportation and other work-related costs such as work outfits or restaurant expenses, as well as, for example, expensive childcare. A home office can sometimes even provide tax benefits.


Read more

5 trends in facilities management that stand out in 2022


Employee Preferences and Work-Life Balance

60% of Millennials Choose Flexibility Over Higher Pay

According to financial services provider Bankrate, 60 percent of millennials choose flexible work options over higher pay. These workers would be willing to give up some of their free time and other benefits if it meant they could work remotely whenever they wanted. That’s an important fact, given that millennials make up nearly half of today’s workforce.

But it’s not just millennials who rate flexibility highly. All employees want flexibility, and that’s what most of them got in recent years. If their company would reduce that flexibility again, more than 50 percent say they are willing to look for another job, according to research from service provider EY.


84% of Remote Workers Report Higher Happiness Levels

Of the people who worked remotely during the pandemic, 84 percent said in an Owl Labs survey they would be happier if they had the opportunity to continue telecommuting at least some of the time. Nearly 80 percent would feel less stressed and more confident to do their jobs.


Work from home benefits




25% of Remote Workers Struggle to Unplug After Work

Telecommuters are more engaged, happier, healthier and more productive, but there are challenges, too. According to Buffer, 25 percent of remote workers are having trouble unplugging when their working day is over. Disconnecting mentally seems harder when working at your own kitchen table.

Other difficulties teleworkers face:

  • Loneliness: 19 percent
  • Communication challenges: 17 percent

44% of Companies Still Don’t Allow Teleworking

Despite the undeniable rise of remote working, there are still companies that don’t allow telecommuting. Some jobs simply require physical presence - like receptionists or production workers - but even office workers are still expected to be in the office full time in some companies.

According to Owl Labs, 44 percent of companies today are still averse to telework. But this number is expected to decline, due to external circumstances, technical evolutions and pressure from employees and competing companies.



Facilities Management Market Growth Statistics


FM Market Worth $1,260 Billion - Expected to Reach $1,856 Billion by 2029

The corona pandemic has highlighted the importance of facilities management. The role of the facilities manager becomes more prominent, and more businesses are recognizing the huge impact a facilities manager can have on the company. Facilities management is therefore one of the fastest growing industries.

Fortune Business Insights calculated that the market for facilities management and other administrative services is expected to grow by 1.3 percent by the end of the year compared to 2021.

Between 2020 and 2030, employment in the industry will grow by 9 percent. Globally, the facilities management market is worth 1,260.36 billion dollars today. By 2029, it will be worth 1,856.44 dollars, according to Fortune Business Insights.


Providing One Workspace Costs $8,000 to $14,000 Per Year

Research company Gartner calculated that providing a workspace to one employee costs an organization 8,000 to 14,000 dollars a year. Costs can be reduced by proper management of space and equipment.

The most expensive workplaces, according to real estate consulting firm JLL, are in Hong Kong, New York, Beijing and London.


Smart Technology and Data Analytics in Facilities Management


63% of Companies Use Data Analytics to Boost Productivity

Data analytics has fundamentally changed the business landscape. More than ever, it is providing organizations with actionable insights that lead to positive results. Most companies (63 percent) use data analytics to increase productivity and efficiency, according to a poll by MicroStrategy. 57 percent rely on data analytics to drive decisions.


Company benefits data analytics




Smart Technology Cuts Energy Costs by Up to 20 Percent

Research shows that companies save an average of 5 percent on total occupancy costs, 3.5 percent on lease costs and 3.3 percent on maintenance costs by using special software and smart technology. Using sensor technology to monitor energy consumption in office buildings can even reduce energy costs by as much as 20 percent.

By using space management software, companies get a clear view of how their office space is being used. Based on this, they can implement decisions that will help them save a lot of money. Maintenance software provides insights into operational costs, which can then be consistently evaluated.


Security Is the Top Priority for 27% of Companies Choosing Analytics Tools

27 percent of organizations worldwide cite security as the most important factor when choosing a data analytics solution, according to a poll by MicroStrategy.

Other important factors are: versatility of the platform, ease of use and reputation (17 percent each).


At Vizito, we take security seriously. Read more on how visitor management systems can improve safety in your company.


Global IoT Spending Reaches $1.2 Trillion With 13.6% Annual Growth

It’s clear that the role of smart technology is becoming increasingly important and will continue to grow. By 2022, global spendings on Internet of Things technology are predicted to reach 1.2 trillion dollars, with a compound annual growth rate (CAGR) of 13.6 percent.

The number of connected IoT devices worldwide is expected to reach 14.4 billion by the end of this year.


Workforce Challenges Facilities Managers Must Address


Millennials Will Make Up 75% of the Workforce by 2030

The U.S. Bureau of Labor Statistics predicts that millennials will make up 75 percent of the workforce by 2030.

To attract this talent, companies will need to embrace the technological tools this generation is used to wield. New challenges lie ahead for facilities managers.


63% of Employees Lack Full Engagement Due to Poor Work Environments

In a Global Workforce Study by insurance consultant Towers Watson, 63 percent of U.S. workers say they don’t feel fully engaged in their work, largely because the work environment does not provide them with adequate support. According to the data, employees lack a positive connection with their employer, resulting in declining productivity.


Italy Leads the World in Work-Life Balance

According to the OECD, people in Italy have the best work-life balance. Only 3 percent of employees in the country work more than 50 hours a week. Denmark, Norway, Spain and the Netherlands also rank highly. The U.S. ranks only 29th because more than 10 percent of Americans have very long working days.


Employee work life balance





To get a feel of how a modern visitor management system can help your business, try out Vizito during a 14-day trial or chat with us to discuss how Vizito can help you improve your reception.

Got more questions? These are the 7 most common questions about visitor management systems - and our answers.

Jill

Content Manager · Vizito

Jill is a content manager at Vizito with a passion for workplace innovation and visitor experience. She writes about facility management, security and the future of the modern workplace.

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