Vizito Renews Its ISO 27001 Certification: How We Guarantee Secure Visitor Registration

At Vizito, we take information security seriously. We obtained our ISO 27001 certification last year and recently renewed it successfully. This confirms our long-term commitment to a secure and reliable way of working. Our processes, systems and internal operations are continuously monitored and aligned with international standards.

What does this mean for you as a customer?

The renewal of our ISO 27001 certification is good news for everyone who relies on Vizito for visitor registration: it proves that we remain committed to data protection, continuity and trust.

In this blog post you will discover:

• What ISO 27001 certification involves;
• What steps Vizito takes to comply;
• Why information security matters for visitor registration;
• How ISO 27001 is a key asset for high-security industries.

What Is ISO 27001?

ISO 27001 (officially: ISO/IEC 27001) is the international standard for information security management, issued by ISO.org.

The standard provides a framework for establishing, implementing and maintaining an Information Security Management System (ISMS). This consists of policies, processes, and technologies that enable an organization to manage data security risks in a structured way - with the goal of protecting sensitive information such as financial records, intellectual property and other confidential data.

Organizations that are ISO 27001 certified demonstrate that they actively safeguard data and have implemented appropriate technical and organizational measures to ensure the confidentiality, integrity and availability of information.

The standard applies to all aspects of information – from physical access and IT systems to data flows, internal procedures, and HR policies.

What Does Vizito Do To Comply With ISO 27001?

ISO 27001 is not just about technology — it also involves the organization, processes, and people behind the systems. At Vizito, we’ve actively invested in building a strong information security policy over the past few years. Our ISO certification is not a one-time label, but the result of a structured approach with continuous follow-up.

Below are some concrete examples of how we put this into practice:

Strict access control

Only Vizito employees and authorized third parties (such as cleaning staff or technicians) have access to our building - and only at times when they are expected. We use an advanced access system from Salto for this purpose. Sensitive areas, such as the server room, are only accessible to authorized persons.

In addition, camera surveillance, which can also be accessed remotely, along with an extensive alert system, provides extra security.

Data encryption

We adhere to strict procedures for handling personally identifiable information. All data processed by Vizito is encrypted and protected from unauthorized access through comprehensive access controls, including multi-factor authentication (MFA). This ensures the privacy of our users as well as their visitors.

This applies to visitor personal data and internal data. In this way, we minimize the risk of data breaches.

Monitoring and security

Our systems are monitored 24/7. In case of technical failures or anomalies, our Site Reliability Engineers are automatically notified. Automated escalation procedures allow us to respond quickly and effectively to potential incidents or outages.

Internal procedures and training

We have clear guidelines around data processing, access management, password policy and incident reporting. There are strict procedures for secure software development, server management and communication with customers. Employees receive regular training on data security and internal updates on best practices and emerging risks.

Regular audits

Our operation is regularly evaluated through internal controls and external audits. A follow-up audit by an independent auditor follows each year, and a full recertification every three years.

Risk assessment

We continuously improve our policies based on periodic evaluations, customer feedback, and changes in legislation or technology. We remain vigilant to identify and address potential risks at an early stage. Regular penetration tests and checks via SSL Labs help us systematically detect vulnerabilities.

We systematically map risks and take preventive measures to prevent data breaches or security incidents. In this way, we ensure ongoing improvement as an organization and can guarantee our customers that their data is in safe hands with us.

Incident Management

We have a detailed incident management plan in case a security incident occurs. This plan includes the immediate actions we take to mitigate damage, such as isolating affected systems and notifying those affected. We have backups that allow us to quickly return to a secure state.

An incident is followed by a thorough evaluation, where we analyze the causes and adjust our policies as necessary to prevent recurrence.

Information security is not a bonus in visitor registration – it is a basic requirement.

Why is Information Security Important for Visitor Registration?

Visitor registration involves more than just filling out a name at the front desk. In practice, sensitive data is often collected, such as identity information, company details, or the purpose of the visit. Such data must not end up in the wrong hands.

Digital visitor registration allows for efficient and secure management of this information, but only if the underlying systems are properly secured. Without well-thought-out security measures, organizations risk:

• Data breaches, where visitors’ personal data is unintentionally exposed;
• Compliance issues, such as those related to the GDPR;
• Loss of trust from customers, suppliers, or partners using the system;
• And in the worst case, even business disruptions or legal claims.

What Does Our ISO 27001 Certification Mean for You as a Customer?

The ISO 27001 certification ensures that information security at Vizito is not just a promise, but an integral part of our operations. Our visitor registration system meets the highest security standards. As a customer, you can trust that your data is safe in our system and that we are doing everything possible to minimize risks. The certification provides you with the assurance that we comply with international standards and that our security management is independently audited. This way, you can confidently use our visitor registration solution, knowing that we take the protection of your sensitive information seriously.

What Changes, Specifically?

The good news, actually, is: nothing.

Our way of working remains as you know it – secure, reliable, and transparent. The recertification demonstrates that we can consistently deliver on this promise. What does change, however, is that we will now communicate about this more actively. We understand that for many of our customers, this is an important factor in their decision to choose a digital visitor registration system.

ISO 27001 as a key asset for high security industries

For some sectors, information security is especially critical, either because they handle sensitive data or because they are subject to strict regulations. For organizations in these fields, our ISO 27001 certification provides additional peace of mind.

Transportation and logistics

Visitor registration at logistics sites involves strict access control and traceability. Thanks to our security measures, companies can be confident that data from drivers, remote workers and suppliers is managed correctly.

More on this in our blog post on how Vizito can help the logistics and transportation industry with smart site management.

Healthcare Sector

Hospitals and healthcare facilities process personal and medical data on a daily basis. With Vizito, access to their premises remains secure and compliant with data protection standards.

Education

Schools and universities want to protect their campuses without sacrificing accessibility. ISO 27001 ensures that visitor data is processed securely and according to the rules.

Discover how visitor management can contribute to a secure learning environment in our blog post on safety in schools.

Pharmaceutical and biotech companies

In an industry where IP protection and compliance (e.g. Good Practice guidelines imposed by the EMA and the FDA) are crucial, Vizito offers a reliable solution for secure visitor management with appropriate certifications.

Food Industry

In the food industry, safety and control are essential. Companies must meet strict standards and undergo regular audits to ensure the quality and safety of their processes. Vizito offers a reliable solution for registering visitors securely and efficiently, ensuring that food companies comply with necessary regulations and quality standards.

Discover how digital visitor management can improve (food) safety in your food company in this blog post.

Conclusion

The renewal of our ISO 27001 certification reaffirms our ongoing commitment to information security. We continue to invest in a secure, transparent, and reliable visitor experience, today and in the future.

As a customer, you can trust that your data – and that of your visitors – is in safe hands with us. Thanks to our ISO 27001 certification, you can be sure that:

• Your data is protected from loss, theft, or unauthorized access;
• We have clear procedures for incident management and risk analysis;
• We comply with international standards and regulations;
• External auditors regularly assess our compliance with the standards;
• We are continuously working on improvement and security awareness.

Are you curious how Vizito cam help your organization with secure visitor registration? Start a free trial, chat with us or book a demo to learn more.