Vizito Renews Its ISO 27001 Certification: How We Guarantee Secure Visitor Registration

At Vizito, we take information security seriously. We got our ISO 27001 certification last year and recently renewed it. This confirms our long-term commitment to working securely and reliably. We continuously monitor our processes, systems, and internal operations and align them with international standards.

What does this mean for you as a customer?

The renewal is good news for everyone who relies on Vizito for visitor registration. It proves we remain committed to data protection, continuity, and trust.

In this blog post you will discover:

• What ISO 27001 certification involves;
• What steps Vizito takes to comply;
• Why information security matters for visitor registration;
• How ISO 27001 is a key asset for high-security industries.

What Is ISO 27001?

ISO 27001 (officially: ISO/IEC 27001) is the international standard for information security management, issued by ISO.org.

The standard provides a framework for setting up and maintaining an Information Security Management System (ISMS). This includes policies, processes, and technologies that help an organization manage data security risks in a structured way. The goal is to protect sensitive information like financial records, intellectual property, and other confidential data.

Organizations with ISO 27001 certification show they actively protect data. They have put in place the right technical and organizational measures to keep information confidential, intact, and available.

The standard covers all aspects of information - from physical access and IT systems to data flows, internal procedures, and HR policies.

What Does Vizito Do To Comply With ISO 27001?

ISO 27001 is not just about technology. It also involves the organization, processes, and people behind the systems. At Vizito, we have actively invested in building a strong information security policy over the past few years. Our ISO certification is not a one-time label. It is the result of a structured approach with continuous follow-up.

Below are some concrete examples of how we put this into practice:

Strict access control

Only Vizito employees and authorized third parties (such as cleaning staff or technicians) can enter our building - and only at expected times. We use an advanced access system from Salto for this. Sensitive areas like the server room are only open to authorized people.

Camera surveillance with remote access and an extensive alert system provide extra security.

Data encryption

We follow strict procedures for handling personally identifiable information. All data that Vizito processes is encrypted and protected from unauthorized access through strong access controls, including multi-factor authentication (MFA). This protects the privacy of our users and their visitors.

This applies to both visitor personal data and internal data. By doing this, we minimize the risk of data breaches.

Monitoring and security

Our systems are monitored 24/7. When technical failures or anomalies occur, our Site Reliability Engineers are automatically notified. Automated escalation procedures let us respond quickly to potential incidents or outages.

Internal procedures and training

We have clear guidelines for data processing, access management, password policy, and incident reporting. We follow strict procedures for secure software development, server management, and customer communication. Employees receive regular training on data security and updates on best practices and emerging risks.

Regular audits

We regularly evaluate our operations through internal controls and external audits. An independent auditor conducts a follow-up audit each year and a full recertification every three years.

Risk assessment

We continuously improve our policies based on regular evaluations, customer feedback, and changes in legislation or technology. We stay alert to identify and address potential risks early. Regular penetration tests and SSL Labs checks help us find vulnerabilities.

We map risks systematically and take preventive steps to avoid data breaches or security incidents. This ensures ongoing improvement and guarantees our customers that their data is safe with us.

Incident Management

We have a detailed incident management plan for security incidents. This plan covers the immediate actions we take to limit damage, such as isolating affected systems and notifying those involved. We have backups that let us quickly return to a secure state.

After an incident, we conduct a thorough evaluation. We analyze the causes and adjust our policies as needed to prevent it from happening again.

Information security is not a bonus in visitor registration – it is a basic requirement.

Why is Information Security Important for Visitor Registration?

Visitor registration involves more than just filling out a name at the front desk. In practice, organizations often collect sensitive data - identity information, company details, or the purpose of the visit. This data must not end up in the wrong hands.

Digital visitor registration makes managing this information efficient and secure. But only if the systems behind it are properly protected. Without strong security measures, organizations risk:

• Data breaches, where visitors’ personal data is unintentionally exposed;
• Compliance issues, such as those related to the GDPR;
• Loss of trust from customers, suppliers, or partners using the system;
• And in the worst case, even business disruptions or legal claims.

What Does Our ISO 27001 Certification Mean for You as a Customer?

The ISO 27001 certification means information security at Vizito is not just a promise - it is part of how we work every day. Our visitor registration system meets the highest security standards. As a customer, you can trust that your data is safe and that we do everything we can to minimize risks. The certification assures you that we comply with international standards and that independent auditors check our security management. You can use our visitor registration solution with confidence, knowing we take the protection of your sensitive information seriously.

What Changes, Specifically?

The good news, actually, is: nothing.

Our way of working stays the same - secure, reliable, and transparent. The recertification shows that we consistently deliver on this promise. What does change is that we will now communicate about this more actively. We understand that for many customers, security is an important factor when choosing a digital visitor registration system.

ISO 27001 as a key asset for high security industries

For some sectors, information security is especially critical. They handle sensitive data or face strict regulations. For organizations in these fields, our ISO 27001 certification provides extra peace of mind.

Transportation and logistics

Visitor registration at logistics sites requires strict access control and traceability. Our security measures give companies confidence that data from drivers, remote workers, and suppliers is managed correctly.

More on this in our blog post on how Vizito can help the logistics and transportation industry with smart site management.

Healthcare Sector

Hospitals and healthcare facilities process personal and medical data every day. Vizito keeps access to their premises secure and compliant with data protection standards.

Education

Schools and universities want to protect their campuses without sacrificing accessibility. ISO 27001 ensures that visitor data is processed securely and according to the rules.

Discover how visitor management can contribute to a secure learning environment in our blog post on safety in schools.

Pharmaceutical and biotech companies

In this industry, IP protection and compliance are crucial. This includes Good Practice guidelines from the EMA and the FDA. Vizito offers a reliable, certified solution for secure visitor management.

Food Industry

In the food industry, safety and control are essential. Companies must meet strict standards and undergo regular audits to ensure quality and safety. Vizito offers a reliable solution for registering visitors securely and efficiently. It helps food companies comply with the regulations and quality standards they need to meet.

Discover how digital visitor management can improve (food) safety in your food company in this blog post.

Conclusion

Renewing our ISO 27001 certification reaffirms our ongoing commitment to information security. We continue to invest in a secure, transparent, and reliable visitor experience - today and in the future.

As a customer, you can trust that your data - and that of your visitors - is safe with us. Thanks to our ISO 27001 certification, you can be sure that:

• Your data is protected from loss, theft, or unauthorized access;
• We have clear procedures for incident management and risk analysis;
• We comply with international standards and regulations;
• External auditors regularly assess our compliance with the standards;
• We are continuously working on improvement and security awareness.

Are you curious how Vizito cam help your organization with secure visitor registration? Start a free trial, chat with us or book a demo to learn more.