Vizito does not open doors, barriers or turnstiles. It registers who arrives and who leaves, and it can tell other systems about it. Whether a visitor gets through a gate is decided by your access control system, and by whoever set up the link between the two.
Stuck at a gate or barrier?
If you are a visitor reading this at a gate that will not open: Vizito cannot open it, and neither can Vizito support. Contact the reception or the on-site security of the company you are visiting. The intercom at the gate, or the phone number on your invitation, is the fastest way. Signing in again at the tablet does not release the gate unless the site has set that up.
How an integration works
There is no built-in connector for a particular access control product. The link runs through webhooks and the Vizito API, and is set up by your IT department or an integrator.
- A visitor signs in, and Vizito sends a webhook to a system of yours the moment it happens. See WebHooks. Webhooks are part of the Enterprise plan.
- That system creates a temporary credential in your access control system, such as a PIN code, a QR code or a card, with the rights that belong to the visit type. It can write the code back to the visit through the API so it is printed on the badge. See API documentation.
- When the visitor signs out, the sign-out webhook lets the same system revoke the credential again.
We have a reference implementation of this pattern for Paxton Net2 that an integrator can start from. Ask for it through the chat in the backoffice or at info@vizito.eu, and mention which access control system you run.
Guest WiFi is the exception with a built-in integration: see Aerohive WiFi tokens.
For the reasoning behind linking the two systems, read Integrating visitor management systems with access control on the Vizito blog.