Vizito vs Envoy
Vizito vs Envoy, without the marketing
Vizito and Envoy both sign visitors in, but they are aimed at different buyers. Vizito is a focused, EU-hosted, ISO 27001 certified visitor management system from EUR 29.95 per site per month. Envoy is a broad US workplace platform that also books desks, logs parcels and runs lobby screens. This page lays out where each one wins, including the places where Envoy has something we do not.
Hosted in Europe
ISO 27001 Certified
GDPR compliant
Set up in minutes
Two products with a different centre of gravity
Most feature lists look interchangeable. The difference is what each company is actually building.
Vizito
Vizito is a visitor management system and nothing else. It is built and hosted in Europe by a Belgian team, ISO 27001 certified, and every part of it exists to get a visitor, contractor or driver through your front door correctly and out again. Because the scope is narrow, the price is low, the setup is short, and the depth inside the sign-in flow itself - visit types, agreements, 31 languages, badge layouts, retention rules - is unusually good for the money.
Envoy
Envoy is a workplace platform. Visitor management is its best-known product, but it sits next to desk and room reservations, deliveries, digital signage and an emergency and threat-intelligence product, each priced separately on top of a platform fee. Envoy is a large US company with a SOC 2 Type II report and a big integration marketplace, built for organisations that want one vendor for the whole office rather than just the front desk.
Which one is right for you?
We would rather you picked the right tool than picked us. This is how we would decide.
Vizito is probably the better fit if...
- Visitor registration is the problem you actually have, and desks, rooms and the mailroom are solved elsewhere or are not a problem at all.
- Your visitor data has to sit in the EU by default, and an ISO 27001 certificate shortens your vendor security review.
- You want a price you can put in a budget without a sales call, and you are weighing EUR 29.95 to EUR 99 per site per month against several hundred.
- You want to be live this afternoon, on the tablet you already own, without an implementation project.
- You receive visitors who do not speak your language: the whole sign-in flow runs in 31 languages, not just the admin screens.
Envoy is probably the better fit if...
- You want one vendor and one dashboard for visitors, desks, rooms, deliveries and lobby screens.
- Your security review asks for a SOC 2 Type II report by name. Vizito is ISO 27001 certified but has no SOC 2 report.
- You need ID document scanning, blocklist screening or facial recognition at the door. Envoy has those on Enterprise; Vizito does not have them at all.
- You need data residency outside the EU, for example a US or APAC region. Vizito hosts in the EU only.
- You have a very small office and a permanently free tier matters more than depth: Envoy Basic covers 100 entries a month for nothing.
If one of those points decides it for you, take it seriously. A visitor management system that fits badly gets worked around, and then nobody is registered at all - which is worse than the paper book you started with.
Where Vizito is the stronger choice
European by default, not by option
Vizito has been built and hosted in the EU since day one and is ISO 27001 certified. Envoy added an EU region in 2026, which is genuine progress, but it is a separate opt-in region on a US platform. If your DPA, your works council or your NIS2 scope makes hosting the first question, that difference matters.
One price, not a stack of modules
Vizito is one subscription per location, from EUR 29.95 per month, with unlimited kiosks, QR codes, hosts and administrators at that site. Envoy prices Visitors, Reservations, Deliveries, Screens and Response separately, each on top of a platform fee. For a front desk that only needs a front desk, the totals are not close.
Depth inside the sign-in flow
Custom flows per visit type, text, PDF and video agreements with signature, host approval before entry, Wallet passes in invitations, satisfaction surveys, and one tablet that can serve several companies in a shared building. That is where our whole development budget goes.
Vizito vs Envoy, feature by feature
Green does not always land on our side. Where Envoy has something we do not, the row says so.
| Feature | Vizito | Envoy |
|---|---|---|
| Pricing and getting started | ||
| Published price for the entry plan |  EUR 29.95/site/month | Basic free, Premium $362/location/month |
| Free plan for very small offices |  14-day full trial instead | Basic: 100 entries/month |
| Unlimited visits on the entry plan | 100 visits/month on Standard | 100 entries/month on Basic |
| No separate platform fee on top of the subscription | | module prices exclude the platform fee |
| Unlimited kiosks, QR codes and hosts per site | | |
| Full-feature trial without a credit card | 14 days | free Basic tier, paid tiers via sales |
| At the front desk | ||
| Visitor pre-registration and invitations | | |
| Contactless sign-in on the visitor's own phone | | |
| Badge printing | every plan | Premium and up |
| NDA and document signing | every plan | Premium and up |
| Instruction video as part of the sign-in flow | | |
| Host notifications by email, SMS, Teams and Slack | | |
| Languages in the visitor sign-in flow | 31 | 31 |
| Emergency evacuation overview | included | Response module, $2/user/month |
| Apple and Google Wallet visitor pass | | |
| One kiosk shared by several companies in a building | | |
| Security at the door | ||
| ID document scanning (passport, driving licence) |  Belgian eID cards only | Enterprise, 500 scans/year |
| Watchlist or blocklist screening | | Enterprise |
| Facial recognition at the kiosk | | Enterprise |
| Host approval before a visitor is let in | | |
| Compliance and hosting | ||
| ISO 27001 certified | | |
| SOC 2 Type II report | | |
| EU data hosting | default, EU only | EU region since 2026, opt-in |
| Data residency outside the EU (US, APAC) | | |
| GDPR tooling: consent, retention, anonymisation | | |
| SAML single sign-on | Enterprise plan | Premium and up |
| Beyond the front desk | ||
| Desk and meeting room booking | | Reservations, $5/resource/month |
| Parcel and delivery logging | | Deliveries, $250/location/month |
| Digital signage for the lobby | | Screens, $12/device/month |
| Large third-party integration marketplace | Teams, Slack, Entra ID, Google Workspace, webhooks, REST API | |
Included
Limited, higher plan, or paid add-on
Not availableChecked against public pricing and documentation pages in August 2026. Vendors change their products often - if something here is out of date, tell us and we will correct it.
Where Envoy is stronger
You would find this out during the trial anyway, so here it is up front.
One platform for the whole workplace
Desks, rooms, parking, parcels and lobby screens are all Envoy products on a shared platform. Vizito does none of that and is not planning to. If the brief you were given is “one system for the office”, Envoy answers it and we do not.
A SOC 2 Type II report
Envoy holds SOC 2 Type II. Vizito is ISO 27001 certified, which covers much of the same ground and is what most European security reviews ask for, but if your questionnaire has a hard SOC 2 line, that is a real gap on our side.
Security features at the door
ID document scanning, blocklist screening and facial recognition sit on Envoy Enterprise. Vizito reads Belgian eID cards and can require host approval before entry, but it has no document scanner, no watchlist and no face matching. For a site with a genuine denied-party obligation, that difference is decisive.
Global scale and regional hosting
Envoy can host in several regions and has a far larger integration marketplace. Vizito hosts in the EU only. For a multinational that needs a US or APAC data region, that is a blocker, and no amount of price advantage fixes it.
If none of those four decide it, the choice comes down to scope, price and how quickly you want to be live - and that is ground we are happy to be judged on.
How Vizito gets better: you ask, we ship
One more difference that does not show up in a feature table: who picks up when you ask for something. Vizito is built by a small European team that answers its own support chat, so a request about the tablet at your reception reaches the person who owns that screen rather than a queue. A large share of what ends up in a release started as a customer message.
Your request reaches the people who build it
Support, product and development sit together. When you describe something that does not work at your front desk, it is logged against the actual feature rather than dropped into a suggestion box, and you get told whether it is a quick fix, a roadmap item or a no.
Small changes ship in weeks, not roadmap quarters
An extra field on a visit type, a wording change in an invitation mail, a badge layout that fits your label stock. Those small differences decide whether a system fits your reception or almost fits it, and they are exactly the changes we turn around quickly.
You can read exactly what changed
Every release is written up in plain language for the people who use Vizito daily: what changed on the tablet, what changed in the backoffice, and what it means for you. No ticket numbers, no marketing.
“If we have feedback on improving the solution, they will use this feedback. For example, there was an issue relating to GDPR, and they fixed it on the fly, so now we are running a compliant GDPR solution. If we recommend improvements, they will not let you down and do something with the information.”
Hosting and compliance
EU hosting as the default, not a setting
Vizito stores visitor data in EU data centres for every customer, without a regional toggle to get wrong, and holds an ISO 27001 certificate for the management system around it. Envoy opened an EU region in February 2026, which is a real improvement for European customers, but it is an opt-in region reached through a separate dashboard, and the kiosk app has to be pointed at it. If you would rather not have to check which region a site ended up in, that is the practical difference.
What that means in a vendor review
ISO 27001 certified
An independently audited information security management system, and the certificate most European procurement teams ask for by name.
One region, no toggle
Every Vizito account is hosted in the EU. There is no per-site setting that can quietly place a location somewhere else.
Retention you control
Set a retention period per account, anonymise on a schedule or on request, and capture consent at the moment of sign-in.
Scope and cost
A front desk tool priced like a front desk tool
Envoy Visitors Premium is published at $362 per location per month, before the platform fee and before any other module. Vizito is EUR 29.95 to EUR 99 per location per month depending on the plan, with unlimited kiosks, QR codes, hosts and administrators at that site included. That gap is not a discount, it is a difference in what the two products are trying to be: if you also want desks, rooms, parcels and signage from the same vendor, Envoy earns its price. If you only need the door, you are paying for a platform you will not open.
What you get on every Vizito plan
Badge printing included
On every plan, including the entry tier, with Brother QL network label printers and no add-on fee.
Agreements included
Text, PDF and video agreements with a captured signature, on every plan.
Unlimited entrances
A main reception tablet and a contractor QR code at the side door run on the same site subscription.
Time to live
Live in an afternoon, on hardware you already own
Vizito runs on any iPad, Android tablet, Windows kiosk or browser, and a location can be configured, branded and signing in visitors inside an afternoon. Hosts can be typed in, imported from a spreadsheet, or synchronised from Microsoft Entra ID or Google Workspace on the Enterprise plan. Nothing about the rollout needs a project manager, which is why Capterra reviewers voted Vizito Best Ease of Use.
A realistic first day
Morning
Create the account, add your logo and colours, build the visit types you actually use and write the agreement text.
Afternoon
Install the app on a tablet, pair the label printer, import hosts and send yourself a test invitation.
Day two
Watch the first real visitors sign in, then adjust the fields you got wrong. Changes are live immediately.
How we put this comparison together
Everything on this page was checked against Envoy’s own pricing and documentation pages in August 2026, not against a competitor comparison written by a third party. Where a feature sits behind a specific Envoy plan, the table says which plan. Where Vizito does not have something at all, the table says that too, because a comparison in which one product wins every row is not a comparison, it is an advertisement.
Vendors change their products constantly. Envoy opened its EU data region in February 2026 and revised its Visitors pricing during the same period. If something here has gone stale, tell us and we will correct the page rather than quietly leave it.
Questions worth asking both vendors
- What is the total monthly cost for my number of sites, including any platform or base fee, at the plan that contains the features I listed?
- In which country will visitor personal data physically be stored, and is that a default or a setting somebody has to get right per site?
- Which certifications do you hold today, and can I see the certificate or report under NDA?
- What happens to my price at renewal, and what notice do I get?
- If I ask for a small change to the sign-in flow, what does that process look like, and who decides?
That last question is the one buyers skip and regret. A visitor management system touches your reception every single day, and the difference between a vendor that ships your small request in a few weeks and one that logs it in a portal is felt long after the invoice is forgotten.
What switching actually involves
Migration from Envoy is mostly a configuration exercise rather than a data one. Historical visitor logs can be exported from Envoy and archived; most organisations keep the export for their retention obligation and start the new system clean. Hosts come across from Microsoft Entra ID or Google Workspace, or from a spreadsheet. The tablets and Brother label printers you already own keep working, so the hardware budget for the move is usually zero. Plan a single evening for the cutover and keep the old kiosk switched off the next morning.
Frequently asked questions
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Is Vizito a genuine alternative to Envoy?
For visitor management specifically, yes. Vizito covers pre-registration, contactless sign-in, badge printing, host notifications, agreements and signatures, emergency lists, multi-location management and directory sync, and it adds EU hosting by default, ISO 27001 certification and a much lower price. For the rest of the Envoy platform - desk and room booking, parcel logging, digital signage - it is not an alternative at all, because Vizito does not do those things.
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When should I choose Envoy over Vizito?
Choose Envoy if you want one vendor for the whole workplace rather than the front desk alone, if your security review requires a SOC 2 Type II report by name, if you need ID document scanning, blocklist screening or facial recognition at the door, or if you need your data hosted outside the EU. Those are real capabilities that Vizito does not have, and it is better to know that now than three weeks into a trial.
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How does Vizito pricing compare to Envoy?
Vizito publishes EUR 29.95 per location per month for Standard, EUR 59 for Pro and EUR 99 for Enterprise, with 16% off on yearly billing and every visitor management feature included at every tier. Envoy publishes a free Basic plan and $362 per location per month for Visitors Premium, with Enterprise on request; other Envoy modules and the platform fee are priced separately. Note the one place Envoy is cheaper: its Basic plan is free, and Vizito has no permanently free tier.
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What does Vizito not do that Envoy does?
No desk or room booking, no parcel and mailroom logging, no digital signage, no SOC 2 Type II report, no ID document scanning beyond Belgian eID cards, no watchlist or blocklist screening, no facial recognition, and no data residency outside the EU. If any of those are requirements rather than nice-to-haves, Envoy is the better shortlist entry.
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Can I move from Envoy to Vizito without downtime?
Most teams cut over in a single day. Export your visitor history from Envoy if you need to keep it, configure the location in the Vizito backoffice, import hosts from a spreadsheet or synchronise them from Microsoft Entra ID or Google Workspace, install the Vizito app on the tablets you already have, and switch the kiosk over at the end of a working day. The same Brother label printers keep working, so there is no hardware to buy.
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Do I need an IT project to roll Vizito out across several sites?
No. Locations can be copied, so the second and tenth site inherit the visit types, agreements, branding and badge layout of the first, and a global administrator sees every location in one dashboard with grouped reporting per region. Most multi-site rollouts are a configuration exercise for one person rather than a project with a steering committee.
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